TEL: NZ 0800 500 484 / INT +64 9 828 3123

Warranty

NZ OnlyApex Valves warranty is limited to any fault found in a new valve due to poor workmanship or materials that is returned to Apex Valves Limited within the warranty period as prescribed in the table below. Note that this warranty meets the durability requirements as specified in the New Zealand Building code Clause B2.

PRESSURE CONTROL VALVES FiltaMate RAINAID / RAINAID2L AGRICULTURAL FLOAT & IRRIGATION VALVES
NEW ZEALAND 5 Years 2 Years 2 Years 2 Years

The warranty does NOT apply if faults arise due to the following causes:

  1. Faulty operation due to foreign matter in the water supply
  2. Installation of valves to impure or deleterious water supplies that contain excessive dissolved salt or chemicals.
  3. Installation that does not comply with NZ Building Code G12, NZS 4607:1989, any other relevant approved Standard or Manufacturers instructions and recommendations.
  4. Abuse or mutilation of a valve during installation or in an attempt to repair or replace the valve.
  5. Installation of a valve in an application where its intended use is not that for which the valve was designed without the prior written consent of Apex Valves Limited.
  6. Failure due to a lack of maintenance.

Apex Valves Limited shall in no way be liable for any loss, damage (direct, indirect or consequential), cost or expense incurred other then those rights a consumer has under the Consumer Guarantees Act 1993.

Apex Valves Limited reserves the right at any time to modify any valve specifications.

The warranty periods specified are valid from date of manufacture.

All Other Markets Outside of New Zealand

Apex Valves warranty is limited to any fault found in a new valve due to poor workmanship or materials that is returned to Apex Valves Limited within the warranty period as prescribed in the table below.

PRESSURE CONTROL VALVES FiltaMate RAINAID / RAINAID2L AGRICULTURAL FLOAT & IRRIGATION VALVES
AUSTRALIA 2 Years 2 Years 2 Years 2 Years
OTHER 1 Year 2 Years 2 Years 2 Years

The warranty does NOT apply if faults arise due to the following causes:

  1. Faulty operation due to foreign matter in the water supply.
  2. Installation of valves to impure or deleterious water supplies that contain excessive dissolved salt or chemicals.
  3. Installation that does not comply with any other relevant approved Standard or Manufacturers instructions and recommendations.
  4. Abuse or mutilation of a valve during installation or in an attempt to repair or replace the valve.
  5. Installation of a valve in an application where its intended use is not that for which the valve was designed without the prior written consent of Apex Valves Limited.
  6. Failure due to a lack of maintenance.

Apex Valves Limited shall in no way be liable for any loss, damage (direct, indirect or consequential), cost or expense incurred.

Apex Valves Limited reserves the right at any time to modify any valve specifications.

The warranty periods specified are valid from date of manufacture.